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Sony Replacement Program: Some SD Cards Are Corrupting Video Files
By Ian Bongso-Seldrup, June 16, 2020 @ 08:00 AM (EST)
Source: PetaPixel

Sony has initiated a replacement program for three of its SD memory cards: SF-M series, TOUGH SF-M series, and TOUGH SF-G series. The advisory says that “recorded data on the card may be damaged or data may not be recorded correctly when shooting video on a camera in [the advertised V60/V90] video speed class mode.” Sony says that they’ll be offering free replacements from June 11th, 2020 through March 31st, 2022.

Check to see if your card is affected by using the following guidelines:

For SF-M Series Cards: Affected cards have no star on the back and “V60, R:277MB/s, and W:150MB/s” written on the front

For SF-M Series TOUGH Cards: All cards without a star are affected

For SF-G Series TOUGH Cards: Affected cards have no star on the back and an alphanumeric beginning with “TV”

If you do have a card affected by the issue, Sony requests that you call them on 239-768-7669 or use the company’s chat support. (You should not contact the retailer.) According to Dan Carr at Shuttermuse, who was first to spot the product advisory, you will need to provide: the SD card’s model number and serial numbers, the date and place of purchase, and your shipping and contact details.



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Gary Macfarlane
Jun 16, 2020 9:00 PM
Gary Macfarlane wrote:
Good Article
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