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Apple Offers Free Macbook Keyboard Servicing
By Joseph Tepper, June 25, 2018 @ 12:51 PM (EST)

Have you noticed that your Apple MacBook’s keyboard seems sticky, unresponsive, or faulty in any way? You’re not alone. 

It took three separate class action lawsuits, but Apple is now taking care of its customers experiencing keyboard issues on a select group of laptop models (see below). Apple will offer free keyboard repairs for these models.

An Apple spokesperson told 9to5Mac that the program “covers a small percentage of keyboards in certain MacBook and MacBook Pro models which may exhibit one or more of the following behaviors: letters or characters that repeat unexpectedly or don’t appear when pressed or keys that feel ‘sticky’ or aren’t responding in a consistent manner.”

If your MacBook is experiencing such issues and is of the handful of models listed below, make sure to take it into an authorized Apple service provider to initiate the gratis repair process—more info on that can be found on Apple’s documentation page for the program

Models Covered:

  • MacBook (Retina, 12-­inch, Early 2015)
  • MacBook (Retina, 12­-inch, Early 2016)
  • MacBook (Retina, 12-­inch, 2017)
  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)

h/t [DPReview]



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Gill Brosse
Sep 17, 2018 10:43 AM
Gill Brosse wrote:
Great, thanks
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